It’s easy to get caught in the “management by exception” trap. There will always be things that need to be improved in your accounting practice, but don’t let those distract you from what’s more important. What’s working is actually the key to improvement. Focus on what’s working and watch those things multiply. Here are a few questions to get you going:
- What’s working and why?
- Who was responsible?
- How do we celebrate our wins?
- What can we do to get more of them?
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